Voucher Store Management Software -

In the management system to which the hotel will have access, it is possible to define the products, their descriptions, and prices. Additionally, sales reports and voucher redemption can be managed.

Cancellation of the order on the website is possible in accordance with the Consumer Protection Law, 1981, within 14 days from the date of purchase and/or from the date of receipt of the voucher, whichever is later, provided that the voucher and/or part of it has not been redeemed by the customer. In the event of a transaction cancellation, the company will refund the customer's money within 14 days from the date of receipt of the cancellation notice, deducting cancellation fees in the amount of 5% of the transaction value or 100 Shekels, whichever is lower. The refund for the voucher purchased in case of purchase cancellation will be made through a credit to the credit card used for the purchase. Upon cancellation of the transaction, the voucher will be voided and cannot be redeemed at the business.

* Gift voucher for the private consumer: A. Product Purchase Voucher - A gift voucher for purchasing a specific product (for example, a hotel stay and/or spa treatment) at a fixed price, with a redemption period of up to 24 months from the date of purchase or receipt of the voucher, whichever is later, and in accordance with legal regulations. B. Cash Voucher - A cash voucher for a defined amount (for example, a voucher for ₪1,000 for use at the business), allowing customers to make purchases at the business, with a redemption period of up to 5 years from the date of purchase or receipt of the voucher, whichever is later, and in accordance with legal regulations. * Institutional Gift Voucher - Intended for companies and organizations wishing to purchase gift vouchers from the hotel for their employees. Institutional purchases will be made via bank transfer to the company's account or by credit card.